FAQ's and policies
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How long in advance do I need to stop actives?
For signature facials I recommend 2-3 days before appointment and if we are doing peels 5-7 days prior.
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how do I know what service to pick?
To make everything easy I created the "New Client Treatment" for all new clients! During this service we have a max 30 minute consultation so we can have ample time to go over all the necessities! We then follow in with a signature facial with a FREE dermaplane!
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do I need to do anything to prep for a facial?
Nope! Just stop actives if necessary and if you're a new client bring a list of your current homeware!
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cancellation/no show/ late policy
Cancellation policy is 50% charge of service if cancelled 48 hours prior to appointment. No show will result in 100% charge of service. 10 minute grace period for all appointments.
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do you allow guests?
We only allow guests who are receiving a service attend appointments, thank you!
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Returns and Exchanges
All sales are final. If reaction forms from a purchased product please email: estheticsbyemily.skinstudio@gmail.com.